[Resolved]  Oyo Rooms — Refund Fraud

Address:Oyo rooms Corporate office, Gurgaon Delhi NCR - Gocityguides

I Had Booked Two Hotels on the 10th of August 2020 for One days that's. Check in on the 10th and Check out 11th but both the Hotels I Didn't make Check in. Because the first one which is Hotel park palace in masjid bhandar booking ID: FMTL1394 had Parking and traffic issues and The other Hotel is Hotel Gulf Towhouse worli booking ID:WDJM0125 Which straight away Denied to check in and when I said I payed Already they were saying it's your Problem speak OYO. So if I have Not Checked in and they even denied too so I need my Money Refunded. It's like a joke for them to just take people's hard earned Money and Don't Refund it. It's totally illegal and not Fair.
I want my Hard earned money Refunded Because I Didn't checked IN because they didn't let me. And they promised but sent nothing,
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Aug 27, 2020
Complaint marked as Resolved 
After the complaint within 2 Days my Money was Refunded. Thanks alot!
OYO Rooms customer support has been notified about the posted complaint.
Aug 12, 2020
Updated by brucefrancis87
Need my Refund money back

Verified Support
Aug 14, 2020
OYO Rooms Customer Care's response
Dear Guest,

We understand how inconvenient it is and we would never want our guests to go through such experience. Rest assured, we'll get this checked and connect with you as early as possible.

Regards,
Team OYO
Complaint comments 

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We tried contacting you multiple times regarding the issues highlighted but our attempts were unsuccessful. We've sent an email to the registered email ID with the details. Kindly check the same. Do let us know for any other assistance. ~Dia

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