[Resolved]  Oyo Rooms — Refund Not Credited back on Cancellation of OYO Booking.

Booking Information :

Booking ID - LZEF3089
Hotel Name - Capital O 60740 Silver Key
Address - 001, #70, RJ Garden, Next to Dominos building near CCD, Marathahalli, Bangalore
Check in Date - 07 May 2022
Check out Date - 09 May 2022
Room Type - Classic
Amount Paid - Rs. 1973

Booking Date - 01 May 2022
Cancellation Date - 04 May 2022

Payment Type - Google Pay Services.

Issue - As per OYO the refund has been initiated and they are asking to check with the bank. But I see credit transaction either on Google Pay or my bank account. It has already been more than 14 days, on calling OYO it says " Wait for 7 days, if amount is not credited, check with your bank". How can i check with my bank when i have no transactional details from OYO.
Was this information helpful?
No (0)
Yes (0)
May 23, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 24, 2022
OYO Rooms Customer Care's response
Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue. ~Team OYO
Verified Support
Jun 01, 2022
OYO Rooms Customer Care's response
Hi, as checked, our team has connected and assisted you with your concern. Please feel free to connect for any other assistance.~Team OYO
Complaint comments 

Comments

Since it is marked 'resolved', Out of curiosity, has your issue been resolved, because I'm facing the same problem and have raised a complaint already. If yes, how long does it take?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information