[Resolved]  Oyo Rooms — refund not credited. booking id is rdhx9378

Website:www.oyorooms.com

I booked hotel for my Amritsar trip from OYO booking id is RDHX9378 on date 13th to 15th march and paid full amount Rs. 3, 517/- via Paypal but I had cancelled my booking on 9th march due to corona virus . After that i was Calling to oyo customer care for refund status they were said that refund will be credited 7 to 14 days but the refund was not received on mentioned period then i was continuously follow up with oyo customer care. On 1st April they were requesting to provide bank details so they can credit amount directly to the bank account and i was giving bank details to them after that they said again the refund will receive in 7 to 14 days but now its 14th april since i have not received the refund amount. When i called to oyo customer care they said the amount is processed. Please help me to receive my refundable amount as soon as possible.
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May 22, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Apr 21, 2020
Updated by Apoorvaprakash22
There are no update till now about my concern.
Verified Support
Apr 21, 2020
OYO Rooms Customer Care's response
Hi, Our team attended the concern diligently and the needful has been communicated. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team OYO
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