[Resolved]  Oyo Rooms — refund not initiating purposely

Address:560085

I had booked a hotel at goa price 3391 but i got better deal so wanted to cancel that and book one more. But the oyo asssit told not to cancel and he himself booked other hotel and the hotelier is not aware of the discounted price. He didn't allow us inside. Oyo person again booked some cheap hotel and asked us to go there. We said we don't want any booking please refund our amount. These guys are not at all ready to refund our money. Such thugs are sitting in oyo.
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Aug 8, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
OYO Rooms Customer Care's response
We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. Kindly share the requisite booking details with us.
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