[Resolved] Oyo Rooms — Refund not issued against cancelled booking

[Resolved] Oyo Rooms — Refund not issued against cancelled booking

S Sankettyagi Aug 10, 2022 Aug 11, 2022 This thread was updated on Aug 11, 2022

I booked the hotel near Yamunotri (Uttarakhand) on 27th May 22 (Booking ID : ENON8531 ) & I was denied check-in by hotel staff as they did not have any room available even after having confirmed booking. After facing a lot of inconvenience I raised a request for refund & I got refund confirmation email (Refund Ticket ID: [protected] ). Picture of email attached for reference. As per email I was supposed to get a refund within 07 to 14 working days which I have still not received even after two & half month. I tried calling customer care several times but there also they hang up calls every time & ultimately it gets disconnected. I hope you will take immediate action on this so that I get my refund. My contact no. is +91-[protected] +1 photos Was this information helpful? No (0) Yes (0)
Sep 12, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Aug 11, 2022 OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We have your details with us, we will quickly get this checked and arrange a call from our team. ~Team Oyo
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