[Resolved] Oyo Rooms — Refund not Received after 2 months

anshulk93

Sep 25, 2022

Website:

OYOrooms.in

I had booked a hotel room with OYO in Dehradoon for 6th-7th July and then another booking in Rishikesh for 8th-9th July. At both the places I was denied check-in by the hotel management due to some issues with OYO rooms. The customer support told me that I'll get a full return for both the booking. It's September already but I have not recieved my money yet into my bank account. I mailed and called the customer support several time, but I am yet to receive any refund from them.
I am sharing the hotel booking details here:
Anshul Kumar
Booking ID:W4CZ0492 (8th-9th July), Rishikesh
Booking ID:L[protected]th-7th July), Dehradoon.
The

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Sep 29, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2022

OYO Rooms Customer Care's response Dear Guest,

We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our concerned team will get this checked and connect with you soon.

Regards,
Team OYO