[Resolved]  Oyo Rooms — Refund not received SRFR3414

For ref SRFR3414 there is a refund pending from last three weeks after confirmation from Oyo executive. Sent email four times no response. Tried calling on customer care and it goes in loops on ivrs. In main menu there is no link for completed booking. If we go to upcoming booking it has link for check on refunds but when you go in it routes back to main menu. Even if we get hold of any executive by chance they will take min 15 min hold and then disconnect call and no courtesy to call back. Pls don't book Oyo for future to save money and most importantly peace of mind. Almost always the property will deny check in citing rooms not available or ask for more charges and Oyo executive once had the guts to tell me to move to another property at mid night. Pls go to other platforms. This one is a poorly managed company which will close down any time.