[Resolved]  Oyo Rooms — Refund not yet processed

I did booking gor 14 days in a OYO Room and I paid them full amount in advance. The room they provided was not well maintained and I had to checkout on same day of my checkin.

I contacted their escalation team and they sent me an email cofirmation of refund of amount by deducting 2 days charge which is ok for me.

Email said it will credit in 7 to 14 days. But it is not happened yet. No email response, no enough customer care support.

It is first time from OYO for me, but it is not at all acceptable.