Oyo Rooms — Refund not yet received

I made a booking on 26th March n due to emergency I had to cancel it n i also got the confirmation regarding cancellation n money will be refunded but its 8 says now since I have not received it.. My booking I'd is DMTB4338. When I called the number given, I get only IVR n options to press but no live person n when the live person comes then we are made to hold the line for a long time n the agent doesn't turn up. Why are you people cheating innocent people n earning the wrong way, atleast fear God. Believe in Karma, some day or other it will come back to u. U r cheati g others, u will be cheated by someone else one day. It's our bloody ### hard earned money so dont mess around n abuse our money. Bloody ur business will go down i[censored] go the wrong way. I want my money back or else I will go online n will have to sue this oyo company.