[Resolved] Oyo Rooms — refund of booking amount

Patra Basudev

from Delhi, Delhi

Address:	Sirohi, Rajasthan
Website:	oyo

With reference to my booking id cgfy 2109 dated 20.11.2017, to reside from 24th to 26th november, 2017, this is to inform you that due to some unavoidable circumstances i was not check in at your oyo 2222 hotel bhumi. I have check out at 12.45 p. M on 24th due to their behavior. I have complain to your authority but neither they responding not replying properly. Ultimately i have gone to another hotels to reside with my family. I have requested to refund my booking amount but they are not responded. Now again i am requesting you kindly refund my booking amount otherwise i will never book your oyo further.

Was this information helpful?

No (0)

Yes (0)

Jan 17, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Dec 08, 2017

Updated by Patra Basudev With reference to my booking ID CGFY 2109 dated 20.11.2017, to reside from 24th to 26th November, 2017, this is to inform you that due to some unavoidable circumstances i was not check in at your OYO 2222 Hotel Bhumi. I have check out at 12.45 P.M on 24th due to their behavior. I have complain to your authority but neither they responding not replying properly. Ultimately i have gone to another hotels to reside with my family. I have requested to refund my booking amount but they are not responded. Now again i am requesting you kindly refund my booking amount otherwise i will never book your oyo further.

Verified Support

Dec 09, 2017

OYO Rooms Customer Care's response Dear Guest
We sincerely apologize for the inconvenience that has been caused to you. This is not the experience we want for our guests. We'll look into your concern and get in touch with you soon.

Regards
Team OYO