[Resolved]  Oyo Rooms — refund of booking amount due to check in denial by hotel

I had booked at htel lalji at dalhousie for 15th may check in and 16th may check out.
Amount was paid through net banking. However the check in was denied due to some issues between oyo and hotel lalji.

I was told that refund will be processed in 2 days time. Till today no refund has come inspite of repeated reminders, every time they generate a new complaint id and nothing happens.

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Jul 9, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 31, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your details. Our concerned team will connect with you shortly.

Regards,
Team OYO
Verified Support
Jun 01, 2019
OYO Rooms Customer Care's response
Hi Guest,

Hope you had word with one of our executive and the issue has been resolved to your satisfaction. Feel free to get back to us in case of any further assistance.

Regards
Team OYO
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