[Resolved] Oyo Rooms — refund of security deposit | |
I moved to oyo life nod697 on 15.10.2019. The booking id is 55647. For certain reasons, i am leaving the city and going back to my hometown. I have paid rent for the month of october and the security deposit, which amounts to the rent of a month. I am leaving on 20.10.2019. I am not bothered with a refund of rent for the rest of the days after 20.10.2019 irrelevant to the fact that i have stayed in the property only for 5 days. The refund policy is worded arbitrarily and in no interest of the guests, who come to oyo life for a week on the assurance that there is no minimumm lock-in period. If i am coming only for a week, how am i supposed to give notice before 30 days. You can not keep someone's hard earned money which amounts to rent of 1.5 months against stay of 5 days only. This clearly not justifies your actions, policies and practice. It is totally unfair. Also, note that the basic purpose of the security deposit is to forfeit it against a tenant, who fails to pay you or if any loss or damage is caused by the tenant. Since i have already paid rent of half of the month, that is, october and due to me not continuing in the city, i have no reason left to continue in the property. Respectfully, keep the amount of rent already paid for the month of october in lieu of charges against failure to give prior notice, which is not at all required in consideration of your policy of 'no lock-in period'. If you'll keep carrying on such unfair and defrauding practices, you are no more earning guests' love and faith. Kindly, refund the amount of security deposit as soon as possible. Was this information helpful? | |
Nov 24, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 20, 2019 OYO Rooms Customer Care's response Hi Resident, sincere apologies for the trouble caused to you. We have noted your concern, please allow us some time to get this checked for you.~myra
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