[Resolved] Oyo Rooms — refund problem

[Resolved] Oyo Rooms — refund problem

C Cyrus Philip from Mumbai, Maharashtra

I booked a room through oyo in bangalore and paid money 2 months back. I payed money at 5 pm... But went to hotel at 11 pm.. The hotel staff told me hotel is full and get out... I called oyo again. And it was nearly 12 am.. They arranged another room. When i went there... They didnt allow us there... We travelled nearby 20 kms for the hotel.. It was 2 am by that time... Called oyo again... And they set us with new rooms.. We went there... But hotel staff didnt allow us there too... It was 5 am by that time... I was walking bangalore streets from 12 to 5 am. My money of 1200₹ never got refunded.. Pls help me... Help me pls Was this information helpful? No (0) Yes (0)
Oct 18, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 17, 2019 OYO Rooms Customer Care's response Hi Sir, We apologize for inconvenience caused. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better. ~AH
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