[Resolved]  Oyo Rooms — refund room rent

I never requested for cancellation of any room. When i went to hotel time
Palace in the midnight of 8 th september 2018, they informed me that they had
Already discontinued the contract with oyo before 4 days and also the
Building is under renovation. I strayed in the midnight cold without any
Shelter. I called your executive. After several callas and forwarding calls
I was directed to go to hotel kurinji residency. There i paid whole rent.
The entire incident was very disappointing and disgusting. I am a long time
Customer of oyo. So it is requested to refund my whole amount and
Compensation if any without delay
Booking id
Apvx0741
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Oct 25, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Sep 11, 2018
Updated by Ghatakarparan Rudran
adding image

Verified Support
Sep 24, 2018
OYO Rooms Customer Care's response
Dear Guest, we are extremely sorry for the disappointing experience. Please allow us sometime our concern team will get in touch and assist you shortly.

Regards
Team OYO
Verified Support
Sep 24, 2018
OYO Rooms Customer Care's response
Hi, We tried reaching out to you but the attempt was unsuccessful therefore we have sent you the needful over mail. We again apologise for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team OYO
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