[Resolved]  Oyo Rooms — regarding refund not provided by oyo, irresponsible team, not attentive

Address:OYOROOMS,ORAVEL STAYS PVT.LTD. 6th Floor, 325 , Tower-B3, Spare I Tech Park, Sector-49 Sohna Road Gurgaon 122002 India

My booking id is qmgu2041. Cancellation done on 17 may 20 but didn't get refund till now. Send and recieved various mails, contact so many time but didn't get call, resolution till now. I have send account details for neft also, but all guest experience managers, escalation team and redalert team are very irresponsible and not attentive. They all doing their job for salary only not for reputation of oyo and they will be a cause for end of oyo. As you can see, they all has forced me now to post this complaint.
Ritesh agarwal should look, closely monitor these all things, otherwise it will effect him with huge loss. I hope i will get refund soon.
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Jun 27, 2020
Complaint marked as Resolved 
Oyo rooms has contacted me and provide satisfactory resolution via providing refund amount back into my account. [email protected] 01244588630
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2020
OYO Rooms Customer Care's response
Hi, our team attended the concern diligently and the needful has been communicated. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards
Team OYO
Complaint comments 

Comments

Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest. ~Dia

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