Address: | Sugar Rosh, Beltola Tiniali Guwahati | Website: | OYO |
Today i booked a hotel through oyo app in guwahati beltola, and soon as i booked, one guy saying he's from oyo helpline call me up and said that if i make payment through online before arriving hotel then he'll get me a discount of 20%, i refused at first and told him i'll pay only at the hotel but he keep on forcing me and gave me a upi ([protected]@ybl) address which he told me to transfer, so i transfered through g-pay (Receipt attached) id - [protected]. After a few mins later he call up again and said the money is gone to another gateway and refund is in process within 1 hour but in order to get the refund i have to pay the same amount again to another upi address which i refused and as soon i reached the hotel it was so horrible, and the place was not even a hotel it was an inn with only 3 rooms that too toilet not attached. God knows how did oyo manage to take those rooms under oyo.
We immediately leave the room and checked in booking.com to a better one.
Now this guy claiming to from oyo said that he will not return the money unless i checked in oyo and pay the amount or i have to pay gst and cancellation fees 2271/-.
Now tell me oyo what is this behaviour whom do i have to trust.
Kindly do as needful
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