[Resolved]  Oyo Rooms — room not given on confirmed paid booking

Two confirmed bookings done through makemytrip in oyo hotel at nagpur on 19 oct 2019 at hotel oyo 24924 krishna kunj. However on reaching the hotel they rudely refused to give room stating that neither oyo nor makemytrip has confirmed the booking. This is inspite of booking those hotels long back making full payments. The oyo helpdesk person did not give any solution and cut the call.