Hey
Richa here
Booking id: xdlp8609
Dear mam/sir,
I booked oyo 8685 hotel stayland for staying from 24 may to 26 may, 2019
We didnt stay in that particular hotel
We checked out the hotel in just an hour for the following reason:
• the area was shabby with lots of garbage thrown on the entrance
• the room was suppose to be given at 12 pm, we reached there at 1 pm and the room wasnt cleaned by then and we got the room at 2 pm
• the rooms were not as per the pictures uploaded on the app
• they couldnot provide even a single water bottle per room
Things were not as per what we have expected
I have been calling oyo help number since last two days
I filed a complain
The complain id is: 15814187
I always call on the helpline number, they pick my call, i have said the same story 10 times on call to 10 different people, they always tell me that they are transfering my call to the senior department, i stay online on the call for next 9-10 mins, nobody picks up the call then and the same process continues.
Kindly note my request and revert for my complain as soon as possible
I would like to request for a refund
Thanking you,
Richa deora Was this information helpful? |
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