[Resolved]  Oyo Rooms — security deposit refund

Hello my name is vaibhav tyagi. I Booked room no 206 in OYO 11551 Hotel Pioneer 2, pune on[protected]. My Booking Id is 5594. I gave 7000 rupees per month for this room and 7000 rupees as security deposit.
I gave checkout notice on[protected] through oyolife app and vacated the room on[protected].
I was told that we get our security amount back within 15 days after vacating the room but It's been more than 15 days and I still didn't get my security deposit back. Please look into this matter and give my money back.
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Jun 26, 2019
Complaint marked as Resolved 
I got email from Oyo rooms that your refund amount will be credited into your account within 5 or 7 days and so it did.
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2019
OYO Rooms Customer Care's response
We really apologize for the trouble caused to you. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance. ~Nb
Complaint comments 

Comments

I didn’t receive my refund it’s been since June the 6th and still no refund I will never book there again.
OYO Rooms Customer Care's response, Jul 7, 2021
Verified Support
Hi, this is not the experience we want you to have with us. We are here to help you. Kindly share the booking id and the contact number so that we could assist you. ~Joy

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