Oyo Rooms — stay at hotel asmi in (bandel) kolkata

I prefer oyo because of it good service and competitive pricing and had a blind faith on oyo, till such time i had a very good experience of oyo.

When entered the hotel asmi i was asked to provide the id for all the three person which i did. By entering the name in the and filling up my details in the register they asked for the payment. Having a blind faith on oyo i paid the full amount without having a look at the rooms. This was the greatest mistake.

My complaint and details is as follows.

Booking id. Hrpq1728

Date of stay : - 7th january 2020.

Booked for : - 3 adults.

Room no 12 provided at asmi hotel in bandel kolkata

Room size was :- 5ft by 8ft. (Photo attached)

Bed provided :- 4ft by 6 ft. (Photo attached)

My question :- can 3 adult person sleep in a bed of 4ft by 6ft. Suffocation in the room no exhaust system. When asked the owner for extra bed he clearly refused. When asked the owner to change the room he asked for extra money. Many other rooms were vacant in the same floor but he denied. Can oyo please tell me, do you provide room number in the owner app? Is there any provision by which they can charge extra money for the same number of persons stay?

Dirty blanket, dirty bed-sheet and dirty towels. (Photo attached) highly unhygienic stay.

Soap kit was also not provided.
+5 photos
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