[Resolved] Oyo Rooms — still awaiting my refund against cancellation of hotel against booking id: yarh5640 | |||
Hi, I had booked a hotel with oyo rooms in sept under booking id: yarh5640 however, on 19th nov'18 i had cancelled my hotel booking. Its been almost 25 days but i haven't refunded my money of rs 4291/-. I have received a reference number for this refund payment (Case id[protected] but it is not helpful.. I have been following-up with their customer service team @ [protected], however they have been very unprofessional Kindly help Regards, Neeraj agarwal [protected] Was this information helpful? | |||
Jan 14, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 14, 2018 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard. Regards Team OYO | |||
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