[Resolved]  Oyo Rooms — the attitude of the receptionist of the property moonlight at bhubaneswar

Address:Bhubaneswar, Khordha, Odisha

On 26th may made online booking. Checked in at 2 pm. Although i was informed about the provision of lunch the receptionist refused. But provided the lunch at about 3 pm. I felt he was showing mercy towards me. Although i paid 1400 rupees before check-in, he informed me to refund me 100 rupees at the time of check out which he didn't do. Food was of bad quality. Service the worst. The wash room was open. No bolt on the door. No glass in the window. The building is unsafe. No parking space. Felt as if i was looted. Stayed there for four hours and left. The property owner is business oriented but he should be advised to be more careful while dealing with guests.
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Jun 30, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
OYO Rooms Customer Care's response
Thank you for sharing your valuable feedback. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.~SJ
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