[Resolved]  Oyo Rooms — the oyo service and abusive manager.

Booking registered number :- [protected]
Booking date 2nd november
I stayed there and there was no wifi working, no set up box so tv isn't working as well... Dirty patches on the wall... Leave this... There was no electricity and water and when we decided to leave n called oyo customer care they kept in hold for long long time... N in the end when we said we want to leave hotel around 3am so after a long unhold of call from a female to male answered i asked suddenly who? Then said m outside ur hotel.. N started abusing so badly.. Kindly hear the call recording i was helpless.. Was harassed in call.. N now we got scared to leave the hotel as well.. We were in 5th floor n as no electricity we felt soo scared dat something bad may happen.. I suggest kindly refund me my money.. I got much better service in 500-700 too.. N hats off oyo service 😊
No help from u guys!!
Booking i'd xfen3567
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2019
OYO Rooms Customer Care's response
Hi, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Thankyou for sharing your booking details, our concerned team will get in touch with you soon.

Regards,
Team OYO
Verified Support
Nov 06, 2019
OYO Rooms Customer Care's response
As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Joy
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information