[Resolved] Oyo Rooms — the room air conditioner

 
1 Review
Bengaluru, Karnataka, India
 Salil Joseph on Apr 22, 2019
The room had a air conditioner that is not working but simply kept here to cheat customers. The oyo app is involved in making false promises to cheat customers. The hotel management is blind to my complaint. The bed sheets were never washed in months. The floor is also not swept. Lthe hotel is manikya hotel, bangalore, oyo 22471. My booking id is lcym4236
Complaint marked as Resolved Jun 4, 2019

Complaint Status


[Apr 22, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Apr 22, 2019
We are extremely sorry for the disappointing experience. Our relevant team will connect with you at the earliest.

Regards
Team OYO
Verified Support
OYO Rooms Customer Care's response, Apr 26, 2019
Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. 
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    80%
    Complaints
    3356
    Pending
    255
    Resolved
    2616
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - the room air conditioner