[Resolved] Oyo Rooms — tour experience and refund

Amandeep Khurana

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302020

I booked package for HImachal from oyo total holidays the experience was so worst from pickup facility to Hotel experience to drop facility when asked for refund they didn't responded and kept playing around on prm team the trip coordinator was so clueless can't keep on commitment they charged me everything and still not refunded a single penny for the service they used to provide (Package id - PKG-HZJV9832)

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Jul 26, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2019

OYO Rooms Customer Care's response Dear guest,

We are sorry for the inconvenience caused. Please allow us time to get the same checked.

Regards
Team OYO

Verified Support

Jun 20, 2019

OYO Rooms Customer Care's response We really apologize for the trouble caused to you. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance.

Regards
Team OYO