[Resolved] Oyo Rooms — tour packages

Sonal Junghare

Address:

9th Floor, Spaze Palazo, Sector 69, Gurugram, Haryana 122001, Gurgaon, Haryana, 411006

We have booke the tour package (4 th oct 19) from for andaman and we have paid of rs.14400/-. And our tour is starting from 8 th feb 20 to 13th feb 20. Now we are given follow up from oyo what is the next process otherwise we will cancelled the tour but the people from oyo is not responding and also we get news that is oyo no more dealing with tour packages.
Now we have lost the rs. 14400/- and if they are not dealing in this they have to refund it.. Also there is no any mail or confirmation regarding random of tour packages...

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Jan 11, 2020

Complaint marked as Resolved

We have called them...they are not responding..refer the below phone no which they have provided.. Hi Sir, Greetings from OYO !!! for any support any query kindly call us on our packages support team no. 01243936798 Regards, Beauty OYO Operations Team !!! Now what I give info to you...if they are not responding us

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2020

OYO Rooms Customer Care's response Hi Guest,

Hi, we are sorry to hear about your experience and we regret the inconvenience that you had to go through. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users so kindly share with us your contact details so that we can look into your concern and assist you in a better manner.

Regards,
Team OYO