[Resolved]  Oyo Rooms — two complaints against oyo

1.in bangalore i booked hotel, there is no lift facility. If i asked hotel manager he told i can't help you can cancel, i canceled room but no refund given by oyo.
2. May 6th 2019, in karnataka i booked room their hotel manager not ready to give hotel then it was canceled and oyo sent me mail. Refund of money on may 6th 2019, but today 27th may 2019 i have not received money in my account.
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Jun 28, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
May 27, 2019
Updated by taya kumar
Oyo room complaint
Verified Support
May 27, 2019
OYO Rooms Customer Care's response
Hi, we are so sorry to hear this from you and your feedback is taken seriously. Could you please share the booking id/contact number so that we can have a chance to help you. Thanks for your cooperation. ~Dk
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