[Resolved]  Oyo Rooms — unauthorized charge

I was charged $41.97 this was not authorized and i was asked to email a screen shot of the charge so i can get my money back. This is the third time that i am having to search why oyo keeps appearing when i make sure to put that i want to apply at the motel. Now at this point i am really livid that my money keep disappearing without my authorization. I want all my money back and in the future i may not be using your services online anymore because obviously oyo cannot be trusted with personal information!
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 26, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
OYO Rooms Customer Care's response
Dear Albert, kindly accept our sincere apologies for the inconvenience caused to you during your recent association with us. We understand your concern and assure you that we will do everything to resolve the highlighted issue at the earliest. Please help us with your booking details so that we can look into it.

Regards,
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information