I was charged $41.97 this was not authorized and i was asked to email a screen shot of the charge so i can get my money back. This is the third time that i am having to search why oyo keeps appearing when i make sure to put that i want to apply at the motel. Now at this point i am really livid that my money keep disappearing without my authorization. I want all my money back and in the future i may not be using your services online anymore because obviously oyo cannot be trusted with personal information!
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 26, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
OYO Rooms Customer Care's response Dear Albert, kindly accept our sincere apologies for the inconvenience caused to you during your recent association with us. We understand your concern and assure you that we will do everything to resolve the highlighted issue at the earliest. Please help us with your booking details so that we can look into it.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment