Oyo Rooms — Unethical behaviour plus False promise made, Liar

Address:

Hotel Indiraj, H P Brahmachari Rd, Manipuri Rajbari, Paltan Bazaar, Guwahati, Assam 781008

I had a worst booking experience with OYO Rooms. I have called[protected] and booked a room at the OYO 22421 Indiraj. The sales team told me that room are clean and hygennic. There will be no issue from Hotel and OYO side. I'd rather rename the Sales team to Liar team of OYO.
Booking IDSGXC8649
The customer service asked me to pay advance of Rs.228 via GPay upfront and the balance of Rs.682 at the hotel reception.
I agreed to that. After reaching hotel and show my booking details the receptionist denied to offer me a room at this rate (Rs.910) and asking me to pay Rs.1, 100. The weather was hot and I don't want my wife and mom to struggle in that sunny weather. I paid Rs.1, 100.
Upon check-in in the room I experienced bad ordor, room not clean, bathroom not clean, AC doesn't work, Everywhere patches.
I have gone down and asked the receptionist about this and she (in a rude manner and arrogant attitude) told me that we can't refund money.
I have tried escalating this to OYO customer care and called them many times, but no answer. Finally, I took social media (Twitter) and posted a complaint against the hotel. They told me that they are looking into this and will resolve the problem. But nothing happened. After multiple twits they called me up and telling me in an arrogant manner and rough tone and very rudely that OYO will refund me the extra amount that I paid and had asked me the share photos of the room and then they will release 20% service gratification.
This was total harassment to me, my wife and mom. We had visited Guwahati for a Doctors appointment at Nemcare Hospital and have gone through with all this hazel.
I urge Consumer Count to look into my case and provide resolution as I am not happy with the resolution provided by OYO.
Now, after facing all this I need 10 times of my money from OYO.
Thanking you in anticipation.
Regards,
Chandra