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Oyo Rooms — Unethical behaviour. Poor service. Unmanaged hotel.

Booking detail: Resource ID: R5H8752

List of the issues as below:
No water in the morning in the bathroom.
Unhygienic place
Bathroom is so dirty. Leaking water at multiple places.
Bed linen is in pathetic condition
No sambhar in Breakfast. "Sir adjust madi today". I told him to please cancel the breakfast and refund my money. The answer is "Did you pay me?"
No tea/coffee in Breakfast. It's chargeable basis. Which is the place in the world where tea and coffee is not part of the breakfast.

The hotel is attached to the OYO I booked the same but it's a really pathetic experience. If you tell me to stay for free I couldn't. It's the worst hotel I have seen in my life.

On a serious note, I need a complete refund of my money. It's not worth 1000/- also.

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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2021
OYO Rooms Customer Care's response
Hi Naman, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~SP
Nov 27, 2021
Updated by naman_mehta
I need the proper resolution around the same. The hotel is not worth 1000/- also. If I had not paid you in advance I had cancelled the booking but as payment done I don't have any option left.
Verified Support
Nov 29, 2021
OYO Rooms Customer Care's response
Hi,

We would like to inform you that the above-given Booking ID is incorrect. We are unable to find any details from the same. Please help us with the correct booking details along with your contact number and email address for further assistance.

Thanks & Regards
TEAM OYO
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