[Resolved]  Oyo Rooms — unfair business practices

Address:Tapovan Road, Nashik, Maharashtra, 422011

Booked room online for check in on 04.08.2019 at Aurangabad but due to flood like situation in Nashik could not leave the city. All the schools were declared as closed and my train from Nashik to Aurangabad Janshatabdi was cancelled by Indian Railways. The situation was beyond control of human beings and therefore I cancelled my room requesting Oyo to refund the amount but my request was turned down. The snap is attached.
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Sep 30, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2019
OYO Rooms Customer Care's response
Hi Guest,

We regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. We'll get this checked and connect with you at the earliest.

Regards,
Team OYO
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