[Resolved] Oyo Rooms — very bad service... not according to oyo standard | |||
I booked oyo 8936 near wtp mall named hotel royal park from 29 arpil 2018 to 30 arpil 2018. It was the worst experience with oyo. They didnt checked me in till 12:30. There ac was not working Was not ready to provide me another room even after problems Water was scarce No proper bathrooms Small tv I asked for water and they bought it after an hour I asked for special thali and it took them nearly 2 hours to bring that stating that they prepare all things fresh Admist all they didnt provide key to my rooms and told me to leave it open when i go out. This is how there security goes. I asked them for room change but they dont have another clean room to move me. I urgue oyo to remove it from there partner hotels its very bad. And happens with all persons who check in there. While check in a person told me same thing but i didnt heed his advice and now i regret that Was this information helpful? | |||
May 31, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Apr 30, 2018 OYO Rooms Customer Care's response Dear Guest, Our sincere apologies for the hassle caused to you. This is not the kind of experience we want for our guests. Request you to kindly share your booking id with us so that we can look into it for you. Regards Team OYO | |||
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