[Resolved]  Oyo Rooms — very bad service... not according to oyo standard

Address:Jaipur, Rajasthan, 302020

I booked oyo 8936 near wtp mall named hotel royal park from 29 arpil 2018 to 30 arpil 2018. It was the worst experience with oyo.
They didnt checked me in till 12:30.
There ac was not working
Was not ready to provide me another room even after problems
Water was scarce
No proper bathrooms
Small tv
I asked for water and they bought it after an hour

I asked for special thali and it took them nearly 2 hours to bring that stating that they prepare all things fresh
Admist all they didnt provide key to my rooms and told me to leave it open when i go out. This is how there security goes.
I asked them for room change but they dont have another clean room to move me.
I urgue oyo to remove it from there partner hotels its very bad.
And happens with all persons who check in there.

While check in a person told me same thing but i didnt heed his advice and now i regret that
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May 31, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
OYO Rooms Customer Care's response
Dear Guest,

Our sincere apologies for the hassle caused to you. This is not the kind of experience we want for our guests. Request you to kindly share your booking id with us so that we can look into it for you.

Regards
Team OYO
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