[Resolved]  Oyo Rooms — want a refund - online booking not accepted by oyo hotel

Address:Jaipur, Rajasthan

Booking id - prcy2630

This booking was not accepted by oyo 28798 kasturba, jaipur.

Oyo 28798 kasturba asked me to cancel the booking as they said that they have no contact with oyo anymore. I had to physically pay again at the hotel separately to ensure my stay.

I tried calling +91 [protected] (Oyo customer care) many times but the automated response was "you seemed to have dialed a wrong number).

Please refund me the full amount that was deducted against booking id - prcy2630
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Mar 19, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2020
OYO Rooms Customer Care's response
Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest. ~Joy
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