[Resolved]  Oyo Rooms — when I reached the hotel the hotel gate was locked and no one picking the call

Website:Oyo

I was made booking in haridwar . I was travelling from Delhi to haridwar after a long travel just reach to city guest house your hotel and gate was locked and no one picking the call i An standing at hotel gate and looking for A help after so many call no one responds then I was looking for next hotel and at haridwar it's very hard to get a hotel in haridwar . That time I face a situation that I can't able to convey and that time I m with my better half she is also very tired . How can I Handel that situation . Just resolve my issue . Now what you can do about my horrible inconvenience experience
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Aug 24, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
OYO Rooms Customer Care's response
We deeply regret the trouble caused, Dev. Please inbox us your booking ID/contact no. and we'll look into this for you.

Regards
Team OYO
Complaint comments 

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I'd like to delete my Oyo account. How do I accomplish this?
OYO Rooms Customer Care's response, Jul 29, 2018
Verified Support
Hi, We want you to reminiscence all the stays and hence you won’t be able to delete your account or booking history as it is also required for the booking record but, if you share your registered contact number or email ID then we can block your account from our end for you.

Regards
Team OYO

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