[Resolved] Oyo Rooms — worst oyo 16018 rainbow saphire, hyderabad hotel ever visited oyo, ill mannered hotel staff and waste of money. | |||||
Oyo 16018 rainbow saphire:- Checkin-date 6th oct 2018 Arrived at :- 2200 hrs., checked in at 2300hrs for 6 people. Booking id - awye8610 Issues:- 1. Bellperson denying room service for cutleries and water bottle. 2. Insects found in room. 3. Booked 3x room, got 2x, extra bedding was pathetic and no bedsheet pillow cover provided. Pictures attached. 4. Washroom was not at all clean and smell, u cant even stand for a second. 5. Hotel staff was very rude and always say no for everything, even to collect parcel from swiggy we have to go to reception, they didnt even come to room to deliver that. 6. Landline was not working in any room. 7. Hotel staff deny giving cutlery because we ordered food online. 8. Next day morning, we went for breakfast, we were 6 people, we already paid 270/- for breakfast, when we reach there at restaurant, they asked that if your breakfast is complimentary, we will only give you (4 piece idli and 1 vada + tea per head) it means we can take 24 idli and 6 vada, when we were serving ourselves the person standing over there started shouting on us, that u can take 1 vada extra, i will take 70/- from you and all. We just left the place and checkout immediately without even doing breakfast, pictures attached. Was this information helpful? | |||||
Nov 13, 2018 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard. Regards Team OYO | |||||
2 Comments | |||||
Comments
I was paid twice for breakfast and hotel has no 24 hour backup. We lived without electricity for one night
Reply
Oyo is giving oyoobsessed offer in which there is refer and earn 50rs paytm cash for each invite.I have not got the money for the invites.
Please resolve it
Please resolve it
OYO Rooms Customer Care's response, Oct 11, 2018
Verified Support
Dear Guest,
We are sorry for the inconvenience caused. Rest assured, we'll solve the issue leading to this. Please share your registered contact number and we'll look into the matter for you.
Regards
Team OYO
We are sorry for the inconvenience caused. Rest assured, we'll solve the issue leading to this. Please share your registered contact number and we'll look into the matter for you.
Regards
Team OYO
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