[Resolved] Oyo Rooms — worst service and room ever seen (booking - lfh9154)

 
1 Review
India
 Shreevatsa88 on Oct 4, 2019
I had booked oyo flagship south end circle room yesterday. I had paid 787 rs for the same. Room is not at all a penny worth to stay

Complaints
Room was old (I checked and said ok to it as it was urgent for me). But below things are not acceptable for the money we pay
1. Lots of cockroaches
2. No water in hand wash, flush
3. Tv was there but no single channel. (Not even free channels)
4 non wokring ac
5 no hot water in the morning
6. No towels provided.

Do you expect a customer to pay approx 800 rs for place to stay with fan with above problems.

Kindly address this.
Complaint marked as Resolved Feb 17, 2020

Complaint Status


[Oct 04, 2019] OYO Rooms customer support has been notified about the posted complaint.
Updated by Shreevatsa88, Oct 04, 2019
LPHM9154 is the booking ID
Verified Support
OYO Rooms Customer Care's response, Jan 06, 2020
Hi Guest,

We apologize for the inconvenience caused to you. We have shared the details with our dedicated team and our team is working on the same. Please allow us some time.

Regards,
Team OYO
Verified Support
OYO Rooms Customer Care's response, Jan 06, 2020
We tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch. ~Joy
Verified Support
OYO Rooms Customer Care's response, Jan 06, 2020
Hi, We tried contacting you multiple times regarding the issues highlighted but our attempts were unsuccessful.
Regards,
Team Oyo.
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    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - worst service and room ever seen (booking - lfh9154)