[Resolved]  Oyo Rooms — worst service experience

Address:

gurgaon, New Delhi, Delhi, 110018

Hello
Oyo rooms,
My name is sunil gupta i had worst experience with oyo on 13th of sept i made booking with oyo app for 18th sept. Once i reached to hotel they said hotel rooms are sold out even after making booking then they shifted to other one & they said we are no tied up with oyo & after that we made another booking with different no. They showed different price and once we reached they asked almost double price. From morning 3am to 6am we were just travelling here & there in jaipur in cabs to get rooms. I really dont understand why i faced that experience & even after collecting price of room they have cancel from their site & they are saying refund will take 14 working days i really don't understand why i will wait for my money when even there is no my mistake. Is oyo rooms was always like this? Are you guys seriously care for your customers? Does it matter about time & money of your customer?
It was seriously bad that in night i was calculating roads in jaipur because of you guys. Find my details with booking id of lvds8473 & take a action against it asap. I want apology mail as well as compensation