[Resolved] Oyo Rooms — Your cancelation policy is worst

Mp Cl As

from Kangra, Himachal Pradesh

Address:

174001

I am sorry i wont use or recomend oyo to anyone as i had a three days
booking but due to electricity cut no water i called for cancelation for
the third day your executive refused to do so earlier i have used oyo
since last 2 yrs in make my trip and ibibo there is such cancelation policy
i[censored] face such problems thanks ph no used for booking [protected]

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Feb 22, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2017

OYO Rooms Customer Care's response Dear Guest,
Our sincere and heartfelt apologies for the inconvenience you have to face. This is not who we are and we'll certainly look into this.
My guest support officer will be calling you to check this and be assured necessary actions will be taken here.
We'd request your understanding in this regard.