[Resolved]  OYO — stealing tax

Address:Aligarh, Uttar Pradesh, 202001
Website:Oyo

Oyo is doing fake work they are not providing tax invoice to any customer today i have done half hour conversation with their executive and he gave me all the fake excuse when i ask from him share the policies. But they have not any policies and i have recording of that conversation i am requesting you take a serious action on this because company has given below fake excuses.

1. Company cannot give tax invoice if customer have not gst number (Company employees never have gst number)

2. If booking amount is more than 2000 then gst number is compulsory. (One more fake policy.

3. I am asking today for gst invoice and booking was one and half month old that's why they cannot give me tax invoice. (Each and every company generates invoice and they uploads on application and mails to the customers and we can download that any time.)

Booking ids
Ocjq3401
Jrsa2936
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Sep 16, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
OYO Rooms Customer Care's response
Dear Guest,

Our team member has been trying to connect with you to address your concern but those went unsuccessful. However, we've sent you an email mentioning full refund into the source account. Do reach out to us for any other assistance in future.

Regards
Team OYO
Complaint comments 

Comments

My Booking Id: HTLZKXPF43

Due to hotel policy i cancelled my booking, in the meantime oyo promised me for 100% refund. But nothing processed .

Very poor customer service from oyo
Oyo send me mail refund is granted you get in 3 day after 7 days no response

from oyo it means the dont want to give a refund

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