Oyo Total Holidays — hotels reservations.

Address:Gurgaon, Haryana

Sir our package i’d tlws-0537 in the name of yalamarthy achuta kumar for four days north east package tour for 8 members from 5th to 8 th of nov. The hotels in darjeeling we have faced problem as we have change 3 hotels, as one is problem to reach second one slotted no rooms @ last occupant third room all are same day.in gangtok out of 4 rooms 2 were better & two are worst
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Nov 14, 2018
Updated by Achutakumar Yalamarthy
Services are not good . Allotment of Hotels as per package were not done properly as per litanary.

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Dear Guest,

Our apologies for the inconvenience caused, please be assured that our team will get in touch with you soon and assist you.

Regards,
Team OYO
Dear Guest,

Please share with us the correct booking id for assistance.

Regards
Team OYO
We contacted you regarding this. We assure you we'll work on this so that such instances do not occur again in the future. Also, our team will ensure that you have a hassle-free stay experience. Let us know for any other assistance.

Regards
Team OYO
Very bed and poor services for kerla trip I'll pay from my pocket additional cost for room not committed oyo sales and oyo total holidays services is very bad my sales concern is somil gupta he was saying I am resigning this co.my 5000 /= kept regarding additional amount for rooms and my check in time is 7 pm.my guest uncle mr.vipun pathak from U.K. NRI.is very disappointed oyo total holidays services.
Ajay kumar
[protected]
Mr.somil gupta sale team oyo total holidays
Your oyo total holidays service regarding kerla trip package I'd no.TH-JEEZ6905 4N5D BEFORE TRIP CONFERMATION DOCUMETORY SERVICES is very poor .as per our telecommunication, your final commitment provided to us hotel vouchers and trip confirmation drivers mob.no.and all details provide to us before 12 pm dated 25 Nov.2019 otherwise I'll take a necessary action. Your all commitments are wrong regarding this trip I have paid to you full amount 32000/= dated 3 nov.19
As per your voucher my uncle vipun pathak stay facility in hotel The fourt munnar but receptionist of this hotel demanding 7700/= so that guest vipun pathak was saying I am full amount paid to holiday packager oyo total holiday but hotel men was denied after that my uncle vipun pathak called to mr.somil gupta sales team he was saying kerla side this type of issues we are facing so that pls you stay in another property of munnar at wood resortes after 5 pm it means guest vipun pathak is not check in hotel up to 6 pm. Your services is very bad and poor.pls refund the our amounts with coumpinset. Becaouse we all details share with your team sales men somil gupta in what's app pls rewert me immediately becaouse my uncle is suffering in kerla trip.as per your tele massage your commitments today your are shift the hotel the fort munnar as per your voucher but still my uncle mr .vipun pathak is waiting in check in pls manage as per your commitments .otherwise I'll take a legal action.
Ajay kumar
[protected]
[protected]
Mr.somil gupta sale team oyo total holidays
Your oyo total holidays service regarding kerla trip package I'd no.TH-JEEZ6905 4N5D BEFORE TRIP CONFERMATION DOCUMETORY SERVICES is very poor .as per our telecommunication, your final commitment provided to us hotel vouchers and trip confirmation drivers mob.no.and all details provide to us before 12 pm dated 25 Nov.2019 otherwise I'll take a necessary action. Your all commitments are wrong regarding this trip I have paid to you full amount 32000/= dated 3 nov.19
As per your voucher my uncle vipun pathak stay facility in hotel The fourt munnar but receptionist of this hotel demanding 7700/= so that guest vipun pathak was saying I am full amount paid to holiday packager oyo total holiday but hotel men was denied after that my uncle vipun pathak called to mr.somil gupta sales team he was saying kerla side this type of issues we are facing so that pls you stay in another property of munnar at wood resortes after 5 pm it means guest vipun pathak is not check in hotel up to 6 pm. Your services is very bad and poor.pls refund the our amounts with coumpinset. Becaouse we all details share with your team sales men somil gupta in what's app pls rewert me immediately becaouse my uncle is suffering in kerla trip.as per your tele massage your commitments today your are shift the hotel the fort munnar as per your voucher but still my uncle mr .vipun pathak is waiting in check in pls manage as per your commitments .otherwise I'll take a legal action.
Ajay kumar
[protected]
[protected]

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    Gurugram
    Haryana
    India
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