[Resolved]  Oyo Total Holidays — international pilgrimage trip

I'm imran from goa and had booked an international pilgrimage trip through oyo and also have done a payment of rs. 105786/- online as booking amount.
The representative who was involved in booking my trip has left his job wity oyo.
After this i tried contacting oyo through different ways, by calls, whatsapp, social media platform and everytime i get only assurances about solving my issue.
My travel dates are approaching and the package is yet to be finalized.
I regret booking with such unprofessional and incompetent company. And i also fear loosing my hard earned money i paid as booking amount.
Kindly help with a solution.
My booking id with oyo is th-alrv8245

Thanks and regards
Imran admani
Goa