[Resolved]  Oyorooms — Extra Charges and Refund

My Booking ID B9ZP7004 was booked for 30th june to 2nd july. When we arrived at the property the manager denied or check-in due to low price and asked us to contact OYO when we reached to OYO through Call OYO asked us to pay the extra amount and obtain a bill regarding that from the hotel and file for a refund after the checkout and send us the bill for refund. On 2nd of July after checkout we called OYO and initiated our refund but somehow that unprofessional executive fill the RCA form wrong and my refund got stuck ( I came to know about this after 14 working days). Then they again filled the form and applied for refund and this time it also got stuck. Afterwards due to my transfer my IFSC code got changed due to transfer and I informed OYO regarding that and Later it was Again Filled On 27th July for refund. Now its been more that 14days and More Than 1.5 month of my Booking and I have not received any Refund or Even a call from OYO higher authority even after asking for it. Refund Ticket ID- [protected]
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Sep 12, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2022
OYO Rooms Customer Care's response
Hey Manoj, we regret the inconvenience caused to you. We did not mean to disappoint you. Our concerned team will look into the matter and get back to you asap. ~Team OYO
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