Pacenet Meghbela Broadband [PMPL] — poor network

Address:Chandrapur, Maharashtra, 713205

Ok so i ll be as brief as i can i am living in durgapur bzone shovapur 83 the cable network here is absolute horse crap... Last 3 monts they ignored my constant complaina saying my router was faulty... After i changed my router the same problem goes on everytime it rains the network just disappears its every week i have to call them and complain unless recently the cable provider stopped picking up my calls and the reason being him using cheap quality wires on the first place. I am sick of this and dont know where to go hope you could do something.
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Pacenet Meghbela Broadband [PMPL] customer support has been notified about the posted complaint.
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I am unable to access internet from past 2 days. My user id is sharang_pe. I tried contacting customer helpline but unable to connect. Please help

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    Pacenet Meghbela Broadband [PMPL] Phone
    +91 33 4029 1111
    Pacenet Meghbela Broadband [PMPL] Address
    Saket Building, 2, Ho-chi-minh Sarani, 2nd Floor, Suite No. 2C, Kolkata, West Bengal, India - 700071
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