Pacl India — registration message - does not exist

Am in the process of claiming the refund from pacl india limited company. For this they are asking me to register my share details in the below website address

When i am trying to apply pacl refund application through this website
But it gives a message

"this registration number does not exist in our records."

What is this meessage?

Please sir, solve this message in your website.
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PACL India customer support has been notified about the posted complaint.
Mar 31, 2019
Updated by Josemonjose
When i am trying to fill my registration no u[protected] for registration in sebipaclrefund.co.in that it gives a message that the registration number does not exist as per our record. Please send the details as early as possible because the last date for applying is 30 april 2019...

Does not exist as per record

What is this message. How can registration in your website before april 30

If already registered, when the login, message please register this number.. Thais is a wrong message. What is reason,
Plese correct websit given me
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