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Pai International — air conditioners installation

I have purchased an ac in pie electronics in abhyudaya nagar branch. They claimed that samsung guys comes for installation but there is no turn up. Once we got a call from installation team, they came to our home and said we need to pay 800 rupees. I wanted to ask pie that when on ac its written as installation @499 then why we need to pay 800 for that irrespective of the place where you need to put the ac. You have to take the responsibility for that, if it is like that you need to specify clearly that we will charge 800 if ac is located at these places in home. Please take this complaint to higher officials of pie and let me know the outcome. I have bills to complain a court case legally.
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    Pai international Electronics Phone
    +91 80 4246 4343 [Bangalore]
    +91 40 4246 4343 [Hyderabad]
    9108444777 [WhatsApp]
    Pai international Electronics Address