[Resolved]  Pai International Electronics — I'm complaining about LG refrigerator replacement

As we booked LG 342L GL-T342TPZY-REFLG1165 On 20/10/2022 they promised us that they deliver the product by same day but didn't receive the product even for 2days but we they deliver the damaged product on 21/10/2022 at 8:30pm and they promised us they give a replacement of the product by 22/10/2022 within 1pm but we still didn't received it, the store representative and delivery co-ordinater has given wrong commitment to us and the delivery co-ordinater name Mr Sachin who was lie with us and he co-ordinate our bill to another delivery co-ordinater name Mr.Chethan who is too arrogant and such a worst behaviour with us. We are so disappointed and pissed off on pai international electronics NO.27 RR LAYOUT, NAGADEVANAHALLI, KENGERI RING ROAD BANGALORE. We complete lost the trust on Pai international services such a hopeless service
Was this information helpful?
No (0)
Yes (2)
Nov 27, 2022
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2022
LG Electronics Customer Care's response
Dear Customer,

Sorry to know that your experience with us was not a pleasant one. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

Comments

Hi,

Hope you will be fit and fine and most importantly ALIVE, unlike LG India Support/Sales/Service staff which looks like is DEAD as they failed to my 25+ interactions (Mail/Calls/Chat/Emails) respond in 30+ days.

So if you know someone in LG India who is alive and cares to do his duties please forward this message to him. Either he will respond or else he is dead like others in LG India Vertical.

https://www.consumercomplaints.in/lg-electronics-refund-and-compensation-for-non...

https://www.lg.com/in/split-ac/lg-rs-q19jnxe-split-ac Order # [protected]

Reference No : GCP[protected], Date : 21/03/2023 15:04 13, Type of Inquiry : E-mail to CEO

Reference No : GCP[protected], Date : 20/03/2023 11:37 18, Type of Inquiry : New Products

Reference No : GCP[protected], Date : 20/03/2023 11:32 26, Type of Inquiry : New Products

Regards(Not so Much, just Customary)
Chanderkant Katyayan

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7054
    Pending
    0
    Resolved
    4000
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information