Pai International — false claim about the cashback on icici cards

Address:

Ramanthapur, Hyderabad, Andhra Pradesh, 500013

I have purchases a washing machine from pai electronics ramantapur branch in hyderabad on 15th jan 2019. During our conversation, the sales person had told that there is a cashback of 5% on all the transactions made through icici bacnk credits crads, and the cashback amount would be added to the card within 90 days from the date of transaction. I waited for more than 90 days and called the customer care of pai electronics, they instructed me to contact the icici bank customer care. When i spoke to icici bank customer care, they confirmed that the offer was active only till nov 11th 2018, and my transaction is not eligible for any cashback from the bank.

I have visited the pai electronics to discuss the same, they are now saying that that is not in their hands and i need to sort out with the bank itself.

I realized that i was cheated by pai electronics as they made me buy the product showing the false cashback offer (Which they must have known that it was already expired).