[Resolved]  Paisabazaar.com — about mutual fund

Address:Mumbai City, Maharashtra, 400078
Website:Investments and loans

Hi
I have started my paizabazar account and scheduled sip however my first emandate did not happen. When i checked with paisabazr they asked me to complete my emandate and papermandate and schedule sip.. My bank account got debited twice.. And duplicate sip are showing as cancelled.
However i have not received any refund of the cancelled sips
Now paizabazar is not responding to my emails and upon checking they confirmed that my dashboard is showing wrong info and the duplicate fund will be going in some other sip named as icici prudential.
This is like frustrating.. I want my money back else close my sip and account with you.
I am going to seriously write this on social media and take it further.
Kindly reply.
Regards seema gupta
[protected]
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Jan 5, 2019
Complaint marked as Resolved 
Paisabazaar.com customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2018
Paisabazaar.com Customer Care's response
Dear Sir,

We extremely apologize for the inconvenience caused.Please be rest assured someone senior from Mutual Fund team will surely contact to resolve your aforesaid concern amicably by tomorrow EOD.

Request your support till then

Regards
Team Paisabazaar
Complaint comments 

Comments

I request you to delete my account an soon as possible and do not disturb anymore and its irrating me...don't generate cibil report on behalf of me its decrease my civil score... My Registered mobile number is [protected]

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