[Resolved]  Paisabazaar.com — didnt receive mutual fund redemption amount

Address:Khordha, Odisha, 751015
Website:www.paisabazaar.com

I have requested a redemption of 3 mutual funds of IDFC, HDFC and SBI. First they mailed me stating to submit a cancellation cheque which I have submitted long back still I didn't receive my money. Now they are telling my bank details is wrong so I asked them please send me a bank account change form which they agreed to send but they are not sending. I have been trying to reach their customers care but with no help. I have also mailed them 8 times still no reply from them.
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Jul 22, 2018
Complaint marked as Resolved 
Paisabazaar.com customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2018
Paisabazaar.com Customer Care's response
Dear Sir,

Our sincere apologies for the inconvenience caused.

Please share your contact details at [protected]@paisabazaar.com and we will certainly look into this to resolve as soon as possible.

Regards,
Team-Paisabazaar
Complaint comments 

Comments

After multiple follow up I have received the bank account change form now. I am waiting for the courier guy to pick up the form. I don't know how much time will this take so I am not going to close this thread unless and until I receive my money. Your service is the poorest I have seen ever.

Details: Sthitaprajna Jena
Phone: [protected]

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