[Resolved]  Paisabazaar.com — ecs amount not reflecting in mutual fund folio and getting strange response from paisabazaar team

Address:

560011

Dear paisabazaar team,

Please check and give clarity on why my hdfc small cap fund[protected] / 82) is not updated.

This to inform, out of my 5 ecs in feb'19 only 4 ecs got updated in my folio.

The following amounts were debited from my account through ecs in feb’19:

S no.
Value date
Transaction date
Cheque number
Transaction remarks
Withdrawal amount (Inr)
1.
08/02/2019
08/02/2019

Ach/razorpay/00202625
2, 000.00
2.
13/02/2019
13/02/2019

Ach/razorpay/00212211
2, 000.00
3.
13/02/2019
13/02/2019

Ach/razorpay/00212212
2, 000.00
4.
13/02/2019
13/02/2019

Ach/razorpay/00212213
2, 000.00
5.
13/02/2019
13/02/2019

Ach/razorpay/00212214
2, 000.00


The following 4 folios have been updated against the above mentioned ecs:
· 11753736 / 38
· [protected]
· 4546181 / 45
· 11753737 / 35

But the amount for folio no. 14216616/82 is not updated.

Whereas the amount is debited from my account and all the above mentioned ecs were successful, i check with my bank.